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The way this platform collects digital markers is in line with the rules set by the UK Gambling Commission and the Information Commissioner's Office. The information you give us helps us make it easier for you to move around the site, give you personalised offers, make it safer for you to access the site, and make sure your service is just right. Tracking preferences are only kept for 12 months and are reviewed every year to make sure they are still relevant and legal.
We only collect the technical identifiers and preference records that we need, like session IDs, language choices, browsing history, and device settings. These markers do not store any private information. You can turn off the collection of non-essential data at any time using the control panel. For security and functionality, important technical parts must be kept, such as fraud prevention and login status.
You can change your tracking settings in the "Your Data Choices" section. These settings are different for each device and browser, so if you use more than one, make sure to change them for each one. Our system respects "Do Not Track" signals whenever possible, giving you control over personalised experiences and marketing messages.
External analytics and advertising partners only get limited, fake-anonymized identifiers for the purpose of improving services and collecting statistics. The "Partners" section of this document lists all of these groups, and they must all follow GDPR rules. Without explicit permission, there is no marketing or customisation marker.
Allow only the basics for safe login, reliable payments, and protected gameplay for the best experience. If you don't want as many personalised ads, you can block optional tracking. Check your allowed trackers often, especially after you update your browser or use new hardware to access the web.
If you have questions or concerns about how to use markers, you can get in touch with the customer help form or the Data Protection Officer. Quick help is available to make sure everything is clear and you feel safe.
We have a system in place on our platform for collecting browser-based data files. These files can include HTTP, session, and persistent tracking objects, among others. When you use certain site features, like login pages, promotional banners, or personalised game recommendations, these elements are added through secure scripts. When you use features like registration, account management, or support channels, data is automatically collected. Trusted third-party integrations, like payment processors and analytics providers, may also send out tracking files. These companies have strict contractual obligations about how they handle information. The main uses include verifying identity, keeping track of your session status during multiple interactions, filling out forms automatically, stopping fraud, and keeping track of choices about display settings or marketing consents. Analytical data streams help us keep an eye on how quickly things are running, find technical problems, and see how different groups of people interact with different entertainment options. We suggest that members look over their browser settings to see how to manage or delete stored trackers in a way that works for them. Choosing privacy-focused browsing modes may limit the storage of some data for better security, but this could limit interactive features or personalised offers. Retention periods are set so that only the files you need are kept for as long as your activity or legal requirements call for. Automatic routines clear out old content on a regular basis to reduce the amount of space used on local storage and the risk of exposure. To change your collection preferences, go to the consent dashboard in your account settings.
This platform has a number of tracking elements, each of which is meant to help with a different part of gameplay, security, or personalisation. Here is a full breakdown with suggestions for keeping things under control and open:
You can change which tracking elements are active in your account settings. Check the settings on your device and browser that control local storage and scripts for the most control. Disabling certain categories may limit some personalised features or require you to confirm your identity multiple times.
Visitors can see and control how data is stored through clear consent interfaces. When people enter the platform, they are asked to opt in through a granular banner. This conversation breaks things down by purpose, like session security, personalisation, analytics, or targeted advertising. You can change your choices at any time, and no trackers that aren't necessary start until you give them permission. You can find adjustable controls on the account dashboard and in the footer of the site. Each category comes with short explanations that help you make smart choices. Not allowing optional elements does not limit gameplay or access to core features. As required by law, only the most basic operational data processors needed for site resilience and fraud prevention are turned on by default. A secure log is made with a timestamp, the chosen settings, and the pseudonymous identifier to record consent. Requests to withdraw or change are carried out in real time on all devices. This makes sure that participants are in charge at all times, which is in line with UKGC and GDPR standards.
| Initial Approval Banner | A pop-up on the first visit lets you choose a category. |
| Ongoing Preference Panel | Tool for making changes to the dashboard and footer in real time |
| Individual Reasons | Yes, brief summaries make it clear how to use data by category. |
| Required Processors | Only system stability and anti-fraud, always on |
| Withdrawal and updates to data | Immediate spread across platforms |
The help centre has more information, including detailed instructions on how to protect interactions and respect choices at every step while using the service.
You can control tracking not only on the website, but also in modern browsers like Chrome, Firefox, and Safari. These browsers have privacy menus that let you block or delete trackers. However, blocking scripts that are strictly necessary may affect things like secure transactions or authentication. Before disabling, warnings about these effects are shown. You can always go back to the settings to keep an eye on things. The dashboard keeps a record of your last five changes, including the categories you changed and when you did so. You can clearly and directly define what data you want to share without having to contact support, thanks to clear management practices and precise in-platform options.
Clear your browser's cache and stored identifiers on a regular basis, especially when using shared or public computers to access services. This will help keep you safe. Turn on anti-malware software to stop local script-based attacks that try to get around tracking systems. To have more control, change the privacy settings in your browser so that you can choose which items to allow or block.
Third-party tracking tools come from service providers and partners who offer analytics, advertising, and interactive features that are built into the gaming environment. These things let outside companies gather certain information about how people browse the web, what kind of device they use, where they came from, and how they interact with ads. Tools from companies like Google Analytics, Facebook Pixel, and affiliate marketing networks usually handle this kind of data. These external tools can send collected information to servers that the operator does not have direct access to, unlike local tracking solutions that are kept in-house. This could mean keeping an eye on behaviour across platforms, adding to overall statistics, showing personalised ads, and improving performance. These outside scripts never get names, contact information, or sensitive banking information. Instead, they only look at usage patterns that have been anonymised or pseudonymised. There may be times when these external segments change the marketing offers that are shown based on how you interacted with them in the past, like the game categories you visited or the promotional banners you clicked on. Also, plugins that let people share things on social media or chat with each other may have their own tracking elements, which are subject to the third party's own rules. To best protect your data, read the privacy notices of all the external partners who are taking part. Use browser add-ons like tracking blockers or change your preferences through the in-platform consent panel to limit or turn off these features. To make things even clearer, we've put links to the privacy resources of some of our most important partners all in one place on the settings page. By regularly reviewing and updating your choices, you can make sure they still match your comfort level with your data.
If you have questions about how tracking files affect your experience or want to know more about how data is collected and stored, you can contact the dedicated support team through a number of secure channels. To get a personalised answer from compliance representatives, use the special contact form in the account dashboard. Choose the "Data Tracking Technologies" category for priority routing. Most of the time, responses come within 48 hours. For urgent matters, call the designated helpline at +44 123 456 7890 (available 24/7). For quick help and verification, please have your account reference ready. You can also send written requests to the registered office at Support Desk, 25 Regent Street, London, W1B 2QD, United Kingdom. Please give more information about the tracking mechanism or ask a specific question so that you can get the right answers. If you think that someone is keeping your personal information without your permission while you browse files, please file a detailed report through the in-platform ticketing system. Within seven days, the compliance department does a full investigation and gives a clear result. All communications are written down to make sure they are clear and can be traced. If you need materials in a certain language or format that is easy to read, let the person know in your first message. Your comments have a direct impact on how we improve our data management rules and efforts to be more open. The support division is open to clear suggestions on how to make information about tracking practices even clearer.
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